E – commerce
E-commerce is currently one of the most dynamically developing sectors of the economy. The commencement and conducting business activity in the sector of e-commerce are connected with the necessity of fulfilling numerous requirements resulting from the existing provisions as part of different fields of law, such as the intellectual property law, personal data protection law, consumer protection law, law relating to the provision of services by electronic means, fair advertising law.
We provide comprehensive legal counseling concerning this modern sales channel for goods and services. We help to adjust to the dynamically changing legal regulations. Our activities also cover the technical and business issues, including the business profile of entrepreneurs.
Practice leader
Services
- Support in the ongoing activities – legal counseling during the implementation and maintenance of dedicated sales services, including a choice of an appropriate form of e-business.
- Audits of websites of online shops – overall analysis of all legal aspects of activities of online shops, including ads and communication with consumers.
- Documentation for an online shop – creating and giving opinions on the rules for the provision of services by electronic means, rules and regulations of online shops, complaint procedures and return policy, privacy and cookie policies.
- Contracts – drafting and verifying contracts with business partners (event agencies, marketing agencies, digital agencies, influencers).
- Complaints and disputes with consumers – legal support in complaint procedures, including the assessment of legitimacy of the complaints made; representation in consumer disputes, both during the stage of complaint handling and before the court and other authorities (consumer advocate, trade inspection).
- Marketing activities – counseling in legal aspects of the marketing activities (e-mail marketing, text message marketing, online advertising, competitions, special offers, loyalty programs).
- Brand and content protection – protection against unauthorized use of trademarks, photos and description of the products being sold.
